Giving employees some autonomy at work can lead to which positive outcome?

Prepare for the Customer Service Specialist Exam. Tackle multiple choice questions, utilize hints, and get detailed explanations. Ace your test!

Providing employees with some autonomy in their work is associated with a range of positive outcomes, one of which is that employees tend to feel better about their jobs. When employees have the freedom to make decisions related to their work, they often feel a stronger sense of ownership and responsibility. This empowerment can lead to increased job satisfaction, as employees may perceive that their contributions are valued and that they have a direct impact on their work environment and outcomes.

Autonomy can also foster creativity and innovation as employees are encouraged to express their ideas and take initiative. This, in turn, can enhance their engagement and commitment to the organization. The positive feelings derived from autonomy can translate into improved morale and productivity, making employees more likely to perform at their best.

In contrast, increased autonomy does not typically lead to conflict; rather, it can help minimize misunderstandings as employees take responsibility for their actions. Additionally, it promotes motivation rather than diminishing it, as individuals are more likely to be driven when they have control over their tasks. Lastly, autonomy reduces dependence on management, as employees are empowered to take action independently.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy