Customer Service Specialist (CSS) Practice Exam

Question: 1 / 400

What would be considered a sign of poor packaging during shipping?

All items are included in the box

The box is tightly sealed

The contents can be heard moving

A sign of poor packaging during shipping is when the contents can be heard moving inside the box. This situation indicates that the items are not securely packed, which can lead to potential damage during transit. Proper packaging should ensure that items are immobilized and cushioned to prevent any movement that could cause breakage or damage due to shifting. In contrast, when all items are included in the box, the box is tightly sealed, and the label is clearly printed, these are indicators of good packaging practices that contribute to the safe and effective transport of goods.

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The label is clearly printed

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